Terms and conditions


Quotations

Unless otherwise specified, all quotations are valid for a period of 60 days subject to change and availability of materials at order inception.

How to Order

When placing an order, please state both the part number and description. If any custom features are required, please contact our Application Engineers and a special part number will be assigned. Orders may be placed factory direct or through a RF & Noise Components sales representative in your area. Orders will be accepted via phone, fax, e-mail pending receipt of a confirming purchase order (when applicable).

Payment Terms

Net 30 days for customers with established accounts or meet credit checking criteria. Shipments to unrated firms may require payment to be made in advance. International orders are prepaid unless an account has been established in advance. RF & Noise Components will charge a £12 Fee for Bank Transfers on International Orders under £100.

Minimum Order Quantity/Value

We do not have a minimum order quantity or value.

Delivery

Delivery is based on the prevailing conditions at the time of quotation or order. Agreements as to delivery are subject to contingencies of fire, accident or cause of delay beyond the control of RF & Noise Components.

Shipping

All sales are F.O.B. Southend-on-SEA unless otherwise stated.  When mode of transportation is not specified, shipment will be made via the best carrier using our discretion.

Warranty

RF & Noise Components warrants products of its manufacture to be free from defects in material and workmanship under conditions of normal use. If within 24 months of delivery determined by the manufacturing date code or shipment date, and after prepaid return by the owner, any RF & Noise Component product that is found to be defective, RF & Noise Component shall, at its option, repair or replace the defective item. This warranty does not apply to products that have been disassembled, misused, modified or subjected to conditions exceeding the applicable specifications or ratings. RF & Noise Component reserves the right to make design changes, without notice, on any of its products without any obligation to make same or similar changes to items previously purchased. In no event does RF & Noise Component assume liability for installation labor or for consequential damages. This warranty is the extent of the obligation or liability assumed by RF & Noise Component, with respect to products, and no other warranty or guarantee is either expressed or implied

Out of Warranty Period

RF & Noise Components products that have exceeded the 24 month warranty period and are returned to the factory for repair shall be repaired or replaced at a determined cost billed to the customer. The customer shall receive an estimate of the repair cost prior to effecting repairs.

Returned Material

All returned items are inspected upon receipt for quantity, physical condition and electrical function. All claims for shortage must be made within thirty (30) days of date of shipment from RF & Noise Component’s facility. Title to goods passes to the buyer upon delivery to carrier, and risk of loss or damage shall thereafter rest with the buyer. The buyer must make claims for damage or loss while material is in transit. Returned products will not be accepted without a Return Material Authorization (RMA) number. This number may be obtained by calling our quality assurance department. Freight charges for returned material are the responsibility of the buyer. In addition, an evaluation fee will be charged to the buyer to cover inspection and testing cost for any item returned by the buyer, that is found to be within specifications and/or otherwise deemed to be within the terms of the original purchase.

Cancelled Orders/Restocking Charge

Cancelled orders and/or returned items are subject to a 25% restocking charge (of sale price) or a £100.00 minimum charge per item (whichever is greater) for standard catalog items. This charge may vary at the discretion of RF & Noise Component’s, Inc depending on the amount of materials on order at the time of cancellation and the resulting cancellation charges from our supply chain.  All sales are final for non-catalog items.